Shipping policy

Last updated: July 8, 2026

This policy describes how orders are processed and shipped from Theos Gaming.

Processing Time

Orders are typically processed within 1-3 business days of purchase before they ship.

Shipping Time

Standard shipping typically takes 7-20 business days from the date of shipment, depending on your location. Because items ship directly from our fulfillment partners, delivery windows can vary by product and destination.

Free Shipping

Orders over $70 qualify for free standard shipping. Orders under this threshold may have a shipping cost calculated at checkout.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow its progress.

Customs and Import Fees

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Delayed Packages

If your order has not arrived within the expected delivery window, contact us at jedvtheosgaming@gmail.com and we will help track down your package or arrange a resolution.

Contact

Questions about shipping can be sent to jedvtheosgaming@gmail.com.